Refund Policy

We want you to be completely satisfied with your purchase. If you are not 100% satisfied, you may return your purchase within 30 days to receive a full refund.

How to Start a Return

To begin a return, please contact us at 985-758-8310 or email tika@sportsmangear.com. If we do not answer your call, please leave a message and we will return your call as soon as possible.

Return Shipping and Multiple Orders

Shipping costs are non-refundable unless the item is defective or damaged.

If you are returning items from multiple orders, please ship each order with its corresponding shipping label. Our returns are processed using the barcode on each shipping label, so combining items from multiple orders under one label may significantly delay processing.

Refund Processing

Once we receive your returned item(s), we will issue your refund. Returns are generally processed within 5–7 business days after receipt.

After we issue your refund, please allow one billing cycle for the credit to appear on your credit card statement.

What If I Don’t Have My Order Number?

Your order number is located on the right-hand side of your packing slip. You can also find it by logging in to your account at sportsmangear.com and viewing your order history. It may also appear in the subject line of your order confirmation or shipping email.

What If My Order Arrives Damaged?

We carefully inspect our gear before it ships. If your order arrives damaged, please contact us within 30 days of delivery to report the issue.