Refund Policy

We want you to be completely satisfied with our products and service. If you're not, please contact us right away! If you would like a full refund on your purchase please contact us within 30 days.

Shipping cost is non-refundable unless the item is found to be defective or damaged. Face Gaiters cannot be returned.

If returning items from multiple orders, they must be shipped with their corresponding shipping label to expedite your returns process. Our returns processing is tied directly to the bar code on each shipping label. Therefore, returning items under a single label will cause significant processing delays. When we receive your returned item(s) we will issue your refund.  Please allow one billing cycle for credit card refunds to appear on your statement. Returns are generally processed within 5-7 business days of receipt.

WHAT IF I DON’T HAVE MY ORDER NUMBER?

Your order number can be located on the right hand side of your packing slip. This information can also be found by going to sportsmangear.com, logging into your account and viewing your order history. Alternatively, your order number can also be found in the subject line of your confirmation and shipping emails. 

 

WHEN WILL I GET CREDIT FOR MY RETURN?

Received returns are generally processed within 5 to 7 business days of receipt. Please allow one billing cycle for credit card refunds to appear on your statement. 

 

WHAT IF MY ORDER ARRIVES DAMAGED?

We work hard to ensure our gear is in excellent condition before it ships. However, if for any reason an item that was purchased from sportsmangear.com is damaged upon receipt, please contact us within 30 days of delivery to report it.

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